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IT Project Manager

2 months ago

Orlando, Florida, United States CCG Business Solutions, LLC Full time
Job Description

CCG Business Solutions, LLC is a business consulting and talent placement company. We provide business solutions and talent management services. Our team understands the principles of connecting purpose to business and career placement. A client of CCG is currently seeking a IT Project Manager to lead a critical MSP transition project.

Key Responsibilities:
  • Project Planning and Coordination:
    • Review and contribute to a comprehensive project plan outlining tasks, timelines, and milestones for the MSP transition.
    • Collaborate with the Transition Manager and MSP Transition Leader to align project goals with the broader transition strategy.
  • Resource Management:
    • Work closely with the Transition Manager to allocate internal resources effectively, ensuring personnel and technology needs are met.
    • Coordinate with department heads to ensure adequate staffing and support during the transition period.
    • Partner with the MSP Transition Leader to ensure adequate resourcing to deliver transition activities, deliverables, and milestones.
  • Stakeholder Communication:
    • Partner with the MSP Transition Leader and Transition Manager to establish and maintain clear communication channels with all stakeholders, providing regular updates on project progress.
    • Collaborate with the Transition Manager to address concerns, manage expectations, and ensure transparency throughout the project.
  • Risk Management:
    • Identify potential risks associated with the project and work with the Transition Manager to develop mitigation strategies.
    • Monitor and manage risk factors to keep the project on track and within scope.
  • Vendor Coordination:
    • Collaborate with both the current MSP and the new MSP, ensuring alignment with the transition plan and resolving any issues that may arise.
    • Assist the Transition Manager in ensuring the preparation and readiness of the new MSP to fulfill contractual obligations and attain SLAs.
  • Quality Assurance:
    • Define and monitor key performance indicators (KPIs) to assess the success of the transition project.
    • Collaborate with the Transition Manager to conduct regular assessments, ensuring that the new MSP services meet organizational standards.
  • Documentation and Reporting:
    • Maintain detailed project documentation, including plans, reports, and meeting minutes.
    • Work with the Transition Manager to generate regular reports for leadership and stakeholders, summarizing project progress and outcomes.