DeWALT Service Technician

3 days ago


Carrollton, Texas, United States Black & Decker (U.S.) Inc. Full time
Job Title: DeWALT Service Technician

At Black & Decker (U.S.) Inc., we're seeking a skilled DeWALT Service Technician to join our team. As a key member of our Product Services team, you'll work on-site to ensure our customers receive top-notch service and support.

The Job:

We're looking for a highly motivated and detail-oriented individual to handle simple repairs to all portable electric and pneumatic tools, light construction equipment, and outdoor products. Your responsibilities will include:

  • Handling simple repairs to all portable electric and pneumatic tools, light construction equipment, and outdoor products.
  • Troubleshooting tool failure, fully or partially disassembling units to examine components for wear/defects and replacing parts that are worn or defective.
  • Assisting with maintenance of shop equipment and maintaining a clean and safe work environment.
  • Properly inspecting tools and equipment for safe operation prior to use, returning tools in good condition to appropriate storage areas after use.
  • Completing work orders using repair parts and labor, including pricing and pertinent customer information.
  • Managing inventory by ensuring accuracy with parts and accessories.
The Person:

We're looking for someone who is passionate about learning and growth, and who is not intimidated by innovation. If you're a problem-solver with a goal-driven mentality, we want to hear from you.

  • Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
  • Knowledge of electricity principles and air flow as it applies to a power source for power tools.
  • Ability to diagnose mechanical and electrical faults in power tools and equipment.
  • Ability to perform simple mathematical calculations.
The Details:

We offer a competitive salary and a comprehensive benefits package, including medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement. You'll also receive discounts on Stanley Black & Decker tools and other partner programs.

We're committed to creating a diverse and inclusive work environment, where everyone feels valued and respected. If you're passionate about making a difference and want to be part of a global company with 60+ brands, we encourage you to apply.



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