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Customer Service Representative

2 months ago


Irving, Texas, United States Uline Full time

Customer Service is the heartbeat of Uline. As a Bilingual Customer Service Representative, you'll be responsible for delivering an exceptional experience to our customers. Our company continues to grow, creating new career opportunities and job stability. You'll process customer orders and inquiries in a collaborative call center using world-class technology. You'll communicate with customers over phone, email, and chat, and help them navigate Uline's website and online ordering. You'll become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently. We're looking for someone who is fluent in both verbal and written English and Spanish. You'll have the opportunity to work in a dynamic and fast-paced environment, with a team that shares our passion for delivering exceptional customer service. You'll be trained to provide legendary service for our customers, and you'll have the chance to grow and develop your skills in a supportive and inclusive environment. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you.