Customer Service Representative

5 days ago


Apopka, Florida, United States FastSigns Full time
Customer Service Representative Job Description

At FastSigns, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Work closely with the sales team to identify new business opportunities and drive sales growth.
  • Develop and implement effective sales strategies to meet or exceed sales targets.
  • Stay up-to-date with industry trends and competitor activity to ensure FastSigns remains competitive.

Requirements:

  • 2-3 years of retail or counter sales experience preferred.
  • High school diploma or equivalent.
  • Outgoing, responsive, and eager to learn, with the ability to build relationships.
  • Great listening and organization skills.
  • Ability to sit for long periods (4 hours or more).
  • Ability to view a computer screen for long periods (4 hours or more).
  • Ability to work under pressure to output high-volume, high-quality work.

What We Offer:

  • Competitive pay: $40,000.00 - $60,000.00 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading brand in the sign industry.

Equal Opportunity Employer: FastSigns is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and supported.



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