Customer Service Representative

3 days ago


Cortez, Colorado, United States Jackson Hewitt Full time
Customer Service Associate Role at Jackson Hewitt

We are seeking a skilled Customer Service Associate to join our team at Jackson Hewitt. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Deliver professional and courteous service to all clients, addressing their inquiries and concerns in a timely and efficient manner.
  • Resolve customer complaints and issues in a fair and professional manner, ensuring that clients feel valued and supported.
  • Maintain accurate and up-to-date records of customer interactions, ensuring confidentiality and data security.
  • Collaborate with colleagues to achieve departmental goals and objectives, promoting a positive and supportive team environment.
  • Stay informed about tax laws and regulations, providing accurate and reliable information to clients to ensure their tax needs are met.

At Jackson Hewitt, we are committed to providing exceptional service to our clients, and we are looking for a talented and dedicated individual to join our team as a Customer Service Associate. If you are passionate about delivering outstanding customer service and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.



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