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Full Time Health Insurance Representative

2 months ago

Orlando, Florida, United States MCI Military Recruitment Full time
About the Role

MCI Military Recruitment is seeking a highly motivated and dedicated Full Time Health Insurance Representative to join our team. As a key member of our organization, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.

Key Responsibilities
  • Provide information to customers about various healthcare options and insurance policies.
  • Help customers choose the appropriate insurance policy that fits their needs.
  • Engage with customers to understand their requirements and provide relevant solutions.
  • Ensure that all activities and advice comply with insurance regulations and company policies.
  • Deliver high-quality service to ensure customer satisfaction and retention.
  • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
  • Maintain accurate and up-to-date customer information and documentation.
  • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
  • Promote various insurance products and services to meet sales targets and business objectives.
  • Resolve any concerns that customers may have with their insurance policies.
  • Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
  • Participate in ongoing training and professional development to maintain licensure and improve skills.
Requirements
  • A high school diploma or equivalent is required.
  • A valid Healthcare Insurance License is mandatory.
  • Previous call center experience is preferred.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Strong organizational abilities and interpersonal skills.
  • Flexible schedule and ability to multitask effectively.
  • Dependable and able to maintain attendance.
Working Conditions

This is a full-time position that operates in a professional office environment. The employee will be required to sit/stand for long periods while using a computer and telephone headset.

Benefits

MCI Military Recruitment offers a competitive compensation package, professional development opportunities, and a collaborative work environment that values diversity and inclusion.