Spa Operations Manager

3 weeks ago


Alexandria, Virginia, United States Hand & Stone Corp Full time

About Us: Hand & Stone Massage and Facial Spa is a leading provider of spa services, with over 58 locations across 8 states. We are seeking an experienced Spa Operations Manager to join our team at our Alexandria, VA location.

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Job Summary

  • Provide exceptional customer service and ensure a world-class experience for all guests and members.
  • Maintain personal sales performance, meeting or exceeding expectations.
  • Oversee and manage daily operations of the front desk.
  • Assist General Manager in managing sales performance by driving key metrics.

Requirements

  • Prior spa industry experience or membership-driven sales experience is a plus, but not a requirement for consideration.
  • Able to work flexible hours, including nights, weekends, and some holidays.
  • Excellent verbal and written communication skills.
  • Strong team player with the ability to work independently under minimal supervision.

Benefits

  • Competitive base hourly rate ranging from $17-$21 per hour, tailored to reflect experience and skills.
  • Monthly performance bonuses, with average bonus ranging from $300 to $400 per month.
  • Uncapped commission structure, providing substantial earning potential based on sales performance.

Total Estimated Salary: $35,000 - $44,000 per year, depending on individual performance.



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