Hotel Operations Manager

3 weeks ago


Alexandria, Virginia, United States Remington Full time
Job Title:

Hotel Operations Manager

About the Role:

We are seeking an experienced Hotel Operations Manager to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:
  • Staff Management: Supervise and train front office staff, including interviewing, hiring, scheduling, and performance evaluations.
  • Front Desk Operations: Manage the MICROS system, process transactions, and maintain accurate records.
  • Guest Communication: Greet guests cordially, respond to inquiries, and resolve issues promptly and professionally.
  • Cross-Departmental Collaboration: Communicate effectively with housekeeping, engineering, and other departments to ensure smooth operations.
Requirements:
  • Calm Under Pressure: Ability to work effectively in high-demand situations and handle upset guests.
  • High Work Ethic: Self-initiative and a strong work ethic are essential for success in this role.
  • Varying Schedules: May be required to work nights, weekends, and holidays.
  • Team Player: Enjoy working collaboratively as part of a team that provides exceptional guest experiences.
Compensation:

We offer a competitive salary of $$$60,000 - $70,000 per year, depending on experience.



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