Customer Service Associate
3 days ago
Extra Space Storage is the largest self storage company in the United States by store count, with over 3,600 stores nationwide. Our team is growing, and we're looking for a talented individual to join us as a CUSTOMER SERVICE REPRESENTATIVE.
Overview of the RoleThis is an exciting opportunity to be part of a diverse team with an excellent company culture. As a customer service representative, you will have the chance to work with a variety of customers, providing top-notch support and ensuring their needs are met.
About the JobWe offer competitive wages, a great work/life balance, and career and development opportunities. If you'd like to grow with us, consider joining our team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Responsibilities- Provide excellent customer service
- Meet sales goals through unit rentals, unit insurance, and moving supplies
- Guide new customers through rental processes and agreements
- Maintain facilities - sweeping, mopping, changing light bulbs, etc.
- Work independently on daily tasks as well as cooperate with team members
- May be required to run errands for the facility and travel to other store locations
- 1+ year of customer-facing employment experience
- Strong computer skills
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC)
- High school diploma or GED equivalent
- A work/life balance that allows you to work 5 days a week and be off work by 6pm
- Outstanding company culture with growth opportunities throughout the U.S.
- Competitive starting pay + monthly bonus opportunity
- Paid Time Off accrued throughout the year, increasing with years of service
- Generous 401(k) match with Traditional and/or ROTH choices
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
- EXTRAHealthy Wellness Program with rewards towards your medical premium
- BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
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