Customer Service Expert
3 weeks ago
We are seeking a Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales support staff, you will be responsible for providing exceptional customer service, assisting with daily operations, and maintaining a positive work environment.
Responsibilities:
• Assist management with register opening and closing procedures, including cash handling, audits, and end-of-shift drawer counts.
• Incorporate suggestive selling techniques when assisting customers, respond to inquiries, and maintain product knowledge information.
• Replenish merchandise, maintain store layout, and ensure general housekeeping standards are met.
Requirements:
• Ability to stand and walk for the majority of the work shift, lift up to 50 lbs., climb a ladder, and see/distinguish between fabric patterns and colors.
• Strong communication and interpersonal skills, with the ability to work well with associates at all levels.
• Previous customer service experience, preferably in a retail setting.
Compensation:
Competitive hourly rate (estimated $15-$20 per hour), flexible schedules, tuition reimbursement, generous employee discount, and ongoing discounts on purchases made at any Tailored Brands store.
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