Senior Manager, Generative AI Product Engineering

3 days ago

San Francisco, California, United States Capital One Full time
Job Title: Senior Manager, Generative AI Product Engineering

Capital One is seeking an experienced Senior Manager to lead the development of our Generative AI Product Engineering team. As a key member of our Enterprise AI team, you will be responsible for building and maintaining APIs and SDKs to train, fine-tune, and access AI models at scale.

Key Responsibilities:
  • Design and implement key API products and services to enable real-time customer-facing applications powered by AI capabilities.
  • Work with a team of world-class AI engineers and researchers to architect, build, and deploy well-managed core APIs and SDKs to access Large-Language Models (LLMs) and Foundation Models (FMs).
  • Develop application-specific interfaces that leverage LLMs and FMs to enhance the associate and customer experience.
  • Enable users to build new AI capabilities and develop tools and processes to monitor API access patterns and operational health.
  • Design and implement AI safety and guardrails in the API layer working closely with researchers.
Requirements:
  • Bachelor's degree in Computer Science, Computer Engineering, or a technical field.
  • At least 8 years of experience programming with Python, Go, Scala, or C/C++.
  • At least 5 years of experience designing and building and deploying ML applications.
  • At least 2 years of experience mentoring and leading teams developing AI and Machine Learning solutions.
  • At least 4 years of people management experience.
Preferred Qualifications:
  • Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users.
  • Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines.
  • Experience at tech and product-driven companies/startups preferred.
  • Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities.
  • Familiarity with deploying large neural network models in demanding production environments.
  • Have experience with API security, observability, cloud access control, and privacy best practices.
What We Offer:
  • A comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

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