Assistant Manager, Product Operations

1 week ago


Van Nuys, California, United States Gap Inc. Full time
About Gap Inc.

Gap Inc. is a leading American clothing and accessories retailer that has been a part of the fashion industry for over 50 years. Our brand is built on a foundation of optimism, American style, and a commitment to making a positive impact on the world.

The Role

We are seeking an experienced Assistant Manager to join our team in a Product Operations role. As an Assistant Manager, you will play a key part in driving profitable sales growth through customer and product operations, merchandising, and talent development. You will be responsible for supporting the execution of the store strategy to achieve performance goals and will work closely with the General Manager and/or Assistant General Manager to teach and coach behaviors to Leads, Experts, and Brand Associates.

Key Responsibilities
  • Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
  • Recruit, hire, and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility and implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties and ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement and leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
Requirements
  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fast-paced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
  • Able to utilize retail technology and maneuver around the sales floor, stockroom, and office.
Benefits
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision, and life insurance.


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