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Policy and Procedure Writer

2 months ago

Jacksonville, Florida, United States Triad Financial Service Inc. Full time
Job Summary

We are seeking a highly skilled Policy and Procedure Writer to join our team at Triad Financial Services Inc. As a Policy and Procedure Writer, you will be responsible for developing and maintaining high-quality procedural documents that are clear, concise, and accurate.

Key Responsibilities
  • Design and develop policy and procedure documents that meet corporate standards
  • Analyze and research complex business processes to create accurate and effective procedures
  • Partner with subject matter experts, department leaders, and compliance staff to create and revise departmental procedures
  • Develop and maintain training materials, process maps, and communication plans to ensure seamless implementation of new procedures
  • Ensure all materials are aligned with corporate policies and procedures
  • Communicate effectively with all organizational employees to ensure accuracy and complete the approval process
  • Utilize creative thinking to suggest process streamlining or improvements
  • Maintain policies and procedures in a centralized database and track all changes and revisions
Requirements
  • 2+ years of experience in writing corporate policies and procedures
  • Experience with mortgage terminology and servicing
  • Intermediate to advanced MS Word experience, including headers/footers, table of contents, formatting, style application, etc.
  • Exceptionally effective oral and written communication skills
  • Knowledge of grammatical structure and content
  • Excellent organizational and analytical skills
  • Highly proficient in time management, planning, and prioritization
  • Demonstrated experience with process flow and process mapping
  • Understanding of version control
  • Ability to define P&P process
  • Associate's or Bachelor's degree preferred
Compensation

$75,000