Assistant Store Manager
2 days ago
Delta World Tire is seeking a highly motivated and customer-focused Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for selling and promoting all products and services offered by Delta World Tire.
Key Responsibilities:- Promptly greet customers in a professional and courteous manner, both in person and on the telephone, using our standardized customer service techniques.
- Listen to and thoroughly document customer concerns, inspect vehicles, and refer to service history to accurately identify and verify customer service needs.
- Recommend services according to your level of knowledge and clearly communicate any additional recommendations from the Automotive Technician to the customer.
- Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
- Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer.
- Follow proper procedures when cashing out a customer's ticket, including a review of the completed multi-point inspection and explanation of applicable warranties.
- Conduct post-repair and declined services follow-up phone calls to ensure customer satisfaction for all individual customers.
- Track all new returns, core returns, and warranty parts for individual customers.
- Competitive bi-weekly pay
- Tuition reimbursement
- Paid vacation and sick time
- 6 paid holidays
- Medical, dental, and vision insurance (effective 1st of the month after hire)
- Life insurance (company-paid)
- 401(k) retirement savings plan with company match
- Discounted services on personal and immediate family vehicles
- Opportunity for advancement
- Prior experience as a Service Advisor is helpful but not required.
- Professional appearance and proven ability to work in a process-driven environment.
- Possess a valid driver's license or obtain a valid driver's license within 30 days of hire date.
- Ability to work a minimum of five days, including Saturdays.
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Assistant Store Manager
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Store Operations Manager
2 weeks ago
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Store Operations Manager
2 weeks ago
Lake Charles, Louisiana, United States Delta World Tire Company Full timeJob Title: Store Operations ManagerDelta World Tire Company is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our store, ensuring maximum sales and profitability through effective expense control, human resource management,...
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Automotive Store Manager
7 days ago
Lake Charles, Louisiana, United States Delta World Tire Company Full timeJob Title: Automotive Store ManagerDelta World Tire Company is seeking a highly motivated and experienced Automotive Store Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our store, including sales, customer service, and operational efficiency.Key Responsibilities:Lead and manage a team...
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Automotive Store Manager
4 days ago
Lake Charles, Louisiana, United States Delta World Tire Company Full timeJob Title: Automotive Store ManagerDelta World Tire Company is seeking a highly motivated and experienced Automotive Store Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our store, including sales, customer service, and operational efficiency.Key Responsibilities:Lead and manage a team...
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Store Operations Manager
2 weeks ago
Lake Charles, Louisiana, United States Delta World Tire Company Full timeJob Title: Store Operations ManagerDelta World Tire Company is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our management team, you will be responsible for the overall performance of our store, ensuring maximum sales and profitability through effective expense control, human resource management,...
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Automotive Store Manager
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Customer Service Sales Representative
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Customer Service Sales Representative
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