Reception and Administration Professional
1 week ago
Job Summary:
We are seeking a highly motivated and organized Reception and Administration Professional to join our team at Safe Hands Home Health Services LLC. This role is responsible for providing exceptional patient care and administrative support in a fast-paced environment.
About the Role:
The ideal candidate will have excellent communication and multitasking skills, a compassionate attitude, and the ability to thrive in a dynamic setting. As the first point of contact for patients, you will play a crucial role in ensuring a welcoming and efficient experience.
Key Responsibilities:
Greet patients and visitors warmly, ensuring a positive first impression.
Answer and direct phone calls professionally, addressing inquiries and scheduling appointments.
Maintain patient records by accurately entering and updating information in the system.
Coordinate with medical staff to optimize appointment scheduling and minimize wait times.
Process insurance verifications and authorizations as needed.
Handle billing inquiries and payments, resolving any discrepancies promptly.
Ensure the reception area is clean, organized, and stocked with necessary materials.
Comply with all HIPAA regulations and maintain patient confidentiality.
Perform general administrative tasks, such as filing, faxing, and handling correspondence.
Benefits Package:
The estimated salary for this role is $55,000 - $70,000 per year. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) matching, and paid time off.
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