Club Operations Manager
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Club Manager to lead and support our team of employees running our Club operation.
As a Club Manager, you will be responsible for inspiring your team to deliver customer service excellence and ensuring we deliver a "Judgement Free" member experience.
You will influence performance through coaching and feedback, and have a passion for people and helping them grow their skills.
Key Responsibilities:
- Recruit and hire enthusiastic team members who believe in our PF philosophy and want to help people live healthier lives.
- Grow your business and deliver results through sales-related initiatives and managing controllable costs.
- Develop and implement effective operational strategies to drive business growth and improve member satisfaction.
Requirements:
- Experience in customer service, operations, and leading teams.
- Great organizational, relationship-building, and problem-solving skills.
- English language; Bilingual - Spanish helpful.
About United FP Management, LLC:
United FP Management, LLC is the largest developer and operator of fitness clubs under the Planet Fitness brand.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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