Current jobs related to Customer Service Operations Manager - Atlanta, Georgia - Coca-Cola Company

  • Customer Service Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States Serenity Healthcare Full time

    Job OverviewWe are seeking a highly motivated and experienced Customer Service Operations Manager to lead our team of agents at Serenity Healthcare. The ideal candidate will have a strong background in customer service, excellent leadership skills, and a passion for improving patient experiences.Key Responsibilities:Oversee daily operations to ensure agents...

  • Customer Service Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States Menzies Aviation, plc Full time

    Customer Service Operations ManagerAs a key member of the Menzies Aviation team, you will be responsible for overseeing customer service operations. This role requires strong leadership and communication skills to ensure seamless customer interactions.Key Responsibilities:Lead customer service teams to deliver exceptional serviceDevelop and implement...

  • Customer Service Operations Manager

    1 month ago

    Atlanta, Georgia, United States GeorgiaGov Full time

    Job SummaryWe are seeking a highly skilled Customer Service Operations Supervisor to join our team at GeorgiaGov. As a key member of our customer service center, you will be responsible for supervising and training assigned staff, ensuring the proper execution of tasks, and monitoring completion. You will work closely with management and the team to achieve...

  • Global Customer Service Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States StubHub Full time

    Job Title: GCS Outsource Account ManagerAt StubHub, we're on a mission to redefine the live event experience on a global scale. As a key member of our Global Customer Service team, you'll play a crucial role in delivering high-quality, cost-efficient customer service operations.Responsibilities:Develop and execute strategies for effective outsource partner...

  • Customer Service Operations Director

    7 days ago

    Atlanta, Georgia, United States Orion Talent Full time

    Job Summary:We are seeking an experienced Field Operations Manager to oversee all service provisions related to a high-profile Airline customer worldwide.This role involves managing and optimizing operations to ensure high levels of customer satisfaction, efficiency, and alignment with the customers' expectations.The ideal candidate will act as the primary...

  • Customer Service Manager

    4 weeks ago

    Atlanta, Georgia, United States Hobby Lobby Full time

    Job Title: Customer Service ManagerJob Summary:We are seeking a highly skilled Customer Service Manager to join our team at Hobby Lobby Stores, Inc. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.Responsibilities:Provide...

  • Director of Customer Service Operations

    1 month ago

    Atlanta, Georgia, United States Scan Full time

    Job Title: Director of Customer ServiceWe are seeking an exceptional Director of Customer Service to join our team at Scan, a digital health scale-up making diagnostics accessible, fast, and transparent. As a key member of our operations team, you will play a critical role in delivering an exceptional customer experience and driving business growth.About the...

  • Customer Service Operations Supervisor

    2 weeks ago

    Atlanta, Georgia, United States GeorgiaGov Full time

    Job SummaryThe Customer Service Operations Supervisor will oversee the daily activities of the Peach Pass Retail Center and satellite locations, ensuring the proper execution of tasks and monitoring completion. This role will also supervise and train assigned staff, develop and implement operational procedures, and respond to customer inquiries and...

  • Customer Service Operations Supervisor

    2 months ago

    Atlanta, Georgia, United States GeorgiaGov Full time

    Job SummaryWe are seeking a highly skilled Customer Service Operations Supervisor to join our team at GeorgiaGov. As a key member of our customer service team, you will be responsible for supervising and training assigned staff in a customer service operations environment.Key ResponsibilitiesDevelop and implement strategies to accomplish departmental goals...

  • Customer Service Manager

    6 days ago

    Atlanta, Georgia, United States Peach Plumbing and Drain Full time

    Job DescriptionAt Peach Plumbing and Drain, we are seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring a consistent service-oriented customer experience. Your goal will be to communicate with each customer to help create value and service for them.Key...

  • Customer Service Operations Supervisor

    6 days ago

    Atlanta, Georgia, United States GeorgiaGov Full time

    Job SummaryWe are seeking a highly skilled Customer Service Operations Supervisor to join our team at GeorgiaGov. The successful candidate will be responsible for supervising and training assigned staff in a customer service operations environment, ensuring the proper execution of tasks, and monitoring completion. This role requires strong interpersonal...

  • Customer Support Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States Planet Full time

    Customer Support ManagerPlanet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. Our mission is to create value for our dental practice clients by solving the most urgent challenges facing today's dental practices.Job SummaryWe are seeking a highly skilled and...

  • Food Service Operations Manager

    4 weeks ago

    Atlanta, Georgia, United States Compass Group, PLC Full time

    Job Summary:We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Compass Group, PLC. As a key member of our food service team, you will be responsible for coordinating the activities of other food-service employees to ensure a seamless and enjoyable dining experience for our customers, staff, and visitors.Key...

  • Service Lane Operations Manager

    6 days ago

    Atlanta, Georgia, United States Sonic Automotive Full time

    Service Lane Manager Job DescriptionThe Service Lane Manager is responsible for overseeing the Service Department's Service Drive, ensuring maximum production, controlling costs, and maintaining good employee relationships. This role involves setting and obtaining sales and profit objectives, as well as maintaining accurate service records.The ideal...

  • Customer Service and Escalation Manager

    1 month ago

    Atlanta, Georgia, United States Tek Experts Full time

    Customer Service and Escalation ManagerAt Tek Experts, we're seeking a highly motivated individual to join our team as a Customer Service and Escalation Manager. In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation.Key Responsibilities:Act as a...

  • Customer Service Manager

    4 weeks ago

    Atlanta, Georgia, United States Public Storage Full time

    {"title": "Customer Service Manager", "subtitle": "Public Storage", "content": "At Public Storage, we are seeking a Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our customers, ensuring their storage needs are met, and resolving any issues that may arise.Key...

  • Cloud Services Operations Manager

    4 weeks ago

    Atlanta, Georgia, United States Saviynt Full time

    Job Title: Cloud Services Operations ManagerSaviynt is a leading identity authority platform that powers and protects the world at work. As a Cloud Services Operations Manager, you will play a critical role in ensuring the smooth operation of our Enterprise Identity Cloud, providing unparalleled visibility, control, and intelligence to our customers.Key...

  • Cloud Services Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States Saviynt Full time

    Job Title: Cloud Services Operations ManagerSaviynt is a leading identity authority platform that powers and protects the world at work. As a Cloud Services Operations Manager, you will play a critical role in ensuring the smooth operation of our cloud services, delivering exceptional customer experiences, and driving business growth.Key...

  • Service Lane Operations Manager

    2 weeks ago

    Atlanta, Georgia, United States Sonic Automotive Full time

    Service Lane Manager Job DescriptionThe Service Lane Manager is a critical role in the Service Department, responsible for driving maximum production, controlling costs, and building a loyal clientele. This position requires strong leadership and organizational skills to manage the workflow of the service lane effectively.Key Responsibilities:Greet and...

  • Customs Brokerage Operations Manager

    7 days ago

    Atlanta, Georgia, United States Altius Talent | Freight Forwarding Recruitment Full time

    Altius Talent | Freight Forwarding Recruitment is seeking an experienced Customs Brokerage Operations Manager to lead their Atlanta team.The ideal candidate will have a strong knowledge of U.S. Customs procedures, import operations, and compliance regulations.Key Responsibilities:Oversee daily customs brokerage operations, ensuring timely and accurate...

Customer Service Operations Manager

2 months ago

Atlanta, Georgia, United States Coca-Cola Company Full time

**Job Summary**

We are seeking a highly skilled and experienced Retail Customer Service Manager to join our team at the Coca-Cola Company. As a key member of our operations team, you will be responsible for leading a dynamic Customer Service Team and working closely with cross-functional partners to optimize key metrics such as fill rate, on-time delivery, customer credits, and more.

**Key Responsibilities**

  • Lead a team of up to 10 skilled supply chain analysts and manage a portfolio of large Retail Customers
  • Work with cross-functional partners to optimize key metrics and improve customer satisfaction
  • Develop and implement process improvements to enhance operational efficiency and effectiveness
  • Collaborate with sales organizations to drive business growth and revenue
  • Manage and develop a team of professional-level employees, setting goals and objectives for achievement of operational results

**Requirements**

  • University degree (Bachelor) or equivalent experience
  • At least 5 years of prior relevant experience in customer service, operations, or supply chain management
  • Strong leadership and management skills, with experience in team management and development
  • Excellent communication and problem-solving skills, with ability to work in a fast-paced environment
  • Proficiency in Microsoft Power BI and other relevant tools and technologies

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader looking to join a dynamic team, we encourage you to apply for this exciting opportunity.