Customer Service Representative

1 month ago


Cleveland, Ohio, United States Savers | Value Village Full time
About Us

Savers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Job Summary

We are seeking a Customer Service Associate to create an exceptional experience for our customers, donors, and team members. As a key member of our team, you will be responsible for providing excellent customer service, processing donations, and maintaining a clean and organized store environment.

What You'll Do
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process donations, sorting and pricing items for sale.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Work collaboratively with team members to achieve sales goals and maintain a positive store atmosphere.
What You'll Get
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive benefits package, including health insurance, life insurance, and a 401(k) plan.
  • Opportunities for career growth and development, with a focus on promoting from within.
  • A fun and dynamic work environment, with a team of passionate and dedicated individuals.

Savers | Value Village is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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