Customer Service Representative

3 weeks ago


Cleveland, Ohio, United States Waterway Carwash Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional customer service, selling car wash services and memberships, and maintaining a safe and clean environment for our customers.

Key Responsibilities:

  • Provide outstanding customer service to create a positive experience for our customers.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers.
  • Maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Keep convenience store merchandise stocked and organized, and take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately.

Requirements:

  • 6 months work experience in customer service, retail, or sales strongly preferred.
  • Current and valid driver's license.
  • Professional demeanor, behavior, and appearance in accordance with company policy.
  • Ability to perform all essential functions safely without endangering oneself or others.

What We Offer:

  • A competitive hourly rate with opportunities for sales bonuses.
  • A fun and dynamic work environment with a team-oriented culture.
  • Flexible scheduling with daytime, evening, and weekend shifts available.
  • Tuition assistance program up to $4,000 per year.
  • Free car washes and gas discounts.
  • Referral bonus program.
  • Advancement, promotion, and cross-training opportunities.

Why Waterway?

At Waterway Carwash, we value our employees and offer a range of benefits and perks to support their success. We are committed to creating a positive and inclusive work environment that fosters growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application to our Recruiting Department at Recruiting@waterway.com.



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