Restaurant Operations Manager
1 day ago
The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets quality of service and customer satisfaction standards. This person will be expected to coach, mentor, and care for team members, while maintaining the highest standards of cleanliness and sanitation in the unit at all times.
Key Responsibilities:
Meet or exceed budgets while focusing on cost of goods sold and EBITDA
Manage all daily paperwork at the unit level, including sales reports, red book information, shift inventories, and other necessary paperwork to ensure the profitability of the unit
Complete monthly inspection of the unit using the Unit Inspection form in the red book
Order all food and supplies needed to operate the unit on a daily basis
Hire and discipline staff members
Select and develop a staff member to assume all duties when the General Manager is out of the unit
Hold monthly meetings with all employees to discuss relevant information to assist in the running of the unit
Establish a visible presence in the community by visiting businesses, churches, civic organizations, etc., to drive business and increase sales
Enforce all brand standards, company policies, and procedures
Ensure that all new hire paperwork, timesheets, and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
Train all levels of staff in proper operations of the unit for POS systems, back of house functions, and front of house operations
Notify the District Manager or Vice President of Operations of any hurdles to success
Qualifications:
High School Diploma or completion of a GED
Ability to communicate effectively with all hourly associates
Ability to cover all shifts during the normal operation of the unit
Previous restaurant experience required
Current ServSafe Certification
Our Values:
Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun
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