Store Operations Manager

2 weeks ago


Buzzards Bay, Massachusetts, United States Dunkin' Full time
Store Manager Job Description

Couto Management, the operator of Dunkin' shops in Eastern Mass, is seeking a Store Manager to lead our team.

We're looking for a results-driven leader who can provide an exceptional guest experience, ensure top-notch service, and motivate their team to achieve business goals.

Key Responsibilities:
  • Supervise and train staff members to ensure excellent customer service and operational efficiency.
  • Prepare weekly schedules and ensure adequate coverage.
  • Develop and implement initiatives to drive individual and team performance.
  • Implement sales strategies and leverage business acumen to drive revenue growth.
  • Nurture talent by providing coaching and mentoring to achieve business goals.
  • Lead team meetings and ensure all staff members understand food safety standards and sanitation procedures.
  • Manage food inventory and control costs to maintain budget.
Requirements:
  • At least 2 years of QSR/restaurant experience and 1 year in a supervisory capacity.
  • Strong organizational, interpersonal, and problem-solving skills.
  • Ability to train others on restaurant operations and manage multiple priorities.
  • Working knowledge of MS Office and fluency in English.
  • Minimum HS Diploma or GED.
Perks:
  • Competitive Salary.
  • Health, Dental, and Vision Insurance.
  • Voluntary Benefits (AFLAC).
  • Quarterly Bonus.
  • Paid Time Off (vacation and sick).
  • Professional Development.
  • Fun Team Outings and Events.
  • Free Coffee & Donuts.
  • Employee Discounts & More.

Couto Management provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by state, federal, and local laws.


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