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Senior Technical Specialist

1 month ago


Sarasota, Florida, United States Managed Service Provider Full time

Job Title: IT Technician III

Job Summary:

We are seeking a highly skilled IT Technician III to join our team at Managed Service Provider. The successful candidate will be responsible for providing technical support to our clients, including troubleshooting, maintenance, and upgrades of computer systems and networks.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote access.
  • Perform routine maintenance tasks, such as checking and cleaning workstations, printers, and peripherals.
  • Install and configure hardware and software components throughout various network infrastructure devices.
  • Administer server and network infrastructure, including Active Directory, File & Print services, DNS, DHCP, network firewalls, and switches.
  • Collaborate with colleagues to resolve complex technical issues and improve overall service delivery.

Requirements:

  • College diploma or university degree in Computer Science or equivalent work experience.
  • Experience with desktop and server operating systems, including Windows and Mac OS.
  • A+ Certification and Azure experience.

About Us:

Managed Service Provider is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are committed to excellence and innovation, and we are seeking a talented individual to join our team.