Customer Service Coordinator

20 hours ago


Malvern, Arkansas, United States Universal Pure Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Universal Pure. As a key member of our operations team, you will provide administrative support to the Shipping and Receiving Manager and assist with various tasks related to dock operations.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Schedule and coordinate inbound and outbound trucks
  • Maintain accurate records of shipping and receiving activities
  • Assist with data entry and record-keeping
  • Communicate effectively with dock employees and management
Requirements
  • High school diploma or equivalent required
  • 1-3 years of experience in a customer service or phone order entry role preferred
  • Excellent communication and organizational skills
  • Ability to work calmly and professionally under pressure
Benefits
  • Employer-sponsored medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Opportunities for career growth and development


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