Retail Customer Service Representative

5 days ago


Ft Pierce, Florida, United States EZCORP Full time

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales, loans, and extensions, and performing opening and closing store duties.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties

Requirements:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

What We Offer:

  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

About EZCORP:

EZCORP is a leading provider of pawn lending and retail services. We are committed to providing our customers with a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Why Work for EZCORP:

We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position.

Training and Development:

We offer a 5-week paid training program for new hires, which includes a $.50 raise and promotion to Pawnbroker upon completion of the program. Additionally, we offer a Pawnbroker Certification Program, which includes an additional $1/hour.

Benefits:

We offer a range of benefits, including free health insurance, competitive wages, monthly uncapped bonus potential, great working hours, 401(k) with company match, generous paid time off, holiday pay, and store discount.



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