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Security Operations Specialist

2 months ago

Hamtramck, Michigan, United States Rock Security Full time
Job Summary

As a Security Operations Specialist at Rock Security, you will play a critical role in gathering and analyzing information to identify potential threats to our personnel, assets, and reputation. Your expertise will drive safety and security initiatives within our organization and surrounding areas.

Key Responsibilities
  • Information Gathering: Collect and analyze data from various sources, including media outlets, government agencies, and subscription services, to identify potential security risks.
  • Incident Management: Create, review, and edit incident management reports to be disseminated to leadership, ensuring timely and effective communication.
  • Crisis Management: Handle high-stress situations, such as crisis management incidents and emergency communications, with calm and effective professionalism.
  • Collaboration and Communication: Work closely with contracted security and law enforcement partners to assist with investigations, manage dispatch consoles, and dispatch accordingly using proper radio etiquette.
  • Surveillance and Investigations: Conduct thorough camera surveillance investigations, operate analytical and camera surveillance systems to identify suspicious behavior, and handle, document, and route escalated calls and surveillance requests.
  • Asset Monitoring: Familiarize yourself with our 180+ assets and monitor them via access control programs, identifying any events that may impact these assets.
  • Tenant Support: Assist with commercial and residential tenant requests, such as building, parking, and access control concerns.
  • Background Investigations: Conduct open-source background investigations, including social media deep dives, to ensure the integrity of our organization.
Requirements
  • Availability: Be available to work 24/7, including weekends and holidays.
  • Experience: Possess 2 years of experience in security, law enforcement, military, or related fields.
  • Skills: Demonstrate proficiency in multi-tasking, operating video surveillance systems, and basic de-escalation skills.
Preferred Qualifications
  • Experience: Possess 4 years of experience in security, law enforcement, military, or related fields.
  • Dispatch Experience: Have experience dispatching security and law enforcement entities.
Benefits and Perks

At Rock Security, we prioritize the health and well-being of our team members and their families. We offer a range of benefits and perks to support your individual needs and help you thrive in your role.