Information Technology Supervisor II

4 weeks ago


Sacramento, California, United States Covered California Full time

Job Description and Duties

Covered California, a leading state health exchange, is seeking a highly skilled Information Technology Supervisor II to lead our strategic IT initiatives and ensure the delivery of reliable and user-centric IT services.

As the Information Technology Supervisor II, you will play a pivotal role in managing IT strategies, from planning and coordination to the execution of technical support services, aimed at elevating our IT infrastructure and services to new heights.

The ideal candidate will bring a minimum of 2 years in a lead or supervisory capacity, with experience in leading IT teams, strong technical knowledge, including proficiency in ITIL practices and tools such as ServiceNow, Workday, SharePoint, M365, DocuSign, and CLM.

You will be expected to guide, mentor, motivate, and coach your team, fostering a culture of inclusion, excellence, and innovation, and engaging all while aligning IT strategies with Covered California's organizational goals.

Key Responsibilities:

  • Manage IT strategies, planning, and coordination
  • Execute technical support services
  • Lead IT teams and foster a culture of inclusion, excellence, and innovation
  • Align IT strategies with Covered California's organizational goals

Requirements:

  • Minimum 2 years in a lead or supervisory capacity
  • Experience in leading IT teams
  • Strong technical knowledge, including proficiency in ITIL practices and tools

Working Conditions:

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California's current telework policy.

Special Requirements:

A Statement of Qualifications (SOQ) is required to apply. The SOQ will be used as a pre-interview screening tool.



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