Assistant Manager

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Check City Full time
Assistant Manager Job Description

At Check City, we are seeking a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a crucial role in ensuring the sales team meets its goals of efficiency and customer satisfaction.

Key Responsibilities:
  • Assist the Branch Manager in planning and implementing strategies to attract customers
  • Coordinate daily customer service operations, including sales processes and payments
  • Track the progress of weekly, monthly, quarterly, and annual objectives
  • Monitor and maintain store inventory
  • Evaluate employee performance and identify training needs
  • Supervise and motivate staff to perform their best
  • Coach and support new and existing Sales Associates
  • Monitor operating costs, budgets, and resources
  • Suggest sales training programs and techniques
  • Communicate with customers and evaluate their needs
  • Handle complaints from customers
  • Create reports, analyze, and interpret data, such as revenues, expenses, and competition
  • Conduct regular audits to ensure the store is functional and presentable
  • Ensure all employees adhere to company policies and guidelines
  • Act as the store's representative and set an example for staff
Requirements:
  • Proven experience as a Retail Assistant Manager or similar position
  • Experience with recruiting and performance evaluation processes
  • Familiarity with financial and customer service principles
  • Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
  • Proficient user of MS Office (MS Excel in particular)
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Flexibility to work in shifts, available to work weekends, evenings, and holidays
  • High School Diploma or Equivalent


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