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Assistant Manager

2 months ago

Columbia, South Carolina, United States Abercrombie & Fitch Co. Full time
About the Role

Abercrombie & Fitch Co. is seeking a highly skilled Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.

Key Responsibilities
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless shopping experience for our customers.
  • Drives Sales: Analyze sales data, identify opportunities, and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, providing a consistent customer experience across all touchpoints.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring a high level of sales floor supervision and merchandising.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes.
  • Training and Development: Develop and implement training programs, ensuring team members have the skills and knowledge needed to succeed.
  • Communication: Foster open communication, ensuring effective collaboration between team members and departments.
  • Asset Protection: Implement asset protection strategies, ensuring the security of our store and assets.
Requirements
  • Experience: One year of supervisory experience in a customer-facing role.
  • Skills: Strong problem-solving skills, inclusion and diversity awareness, ability to work in a fast-paced environment, team building skills, self-starter, strong interpersonal and communication skills, drive to achieve results, adaptability, flexibility, and multi-tasking.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.