Lead General Clerk

4 days ago


Jacksonville, Florida, United States TDEC Full time
Job Summary

We are seeking a highly organized and detail-oriented Lead General Clerk to join our team at TDEC. As a key member of our administrative staff, you will be responsible for managing filing and mail processing operations, ensuring the highest level of quality and efficiency.

Key Responsibilities
  • Analyze and prioritize filing and mail processing assignments, establishing production schedules to meet deadlines.
  • Develop and implement filing and mail processing procedures, ensuring compliance with job instructions and requirements.
  • Perform complex assignments requiring selection, coding, and interpretation of filing and mail processing.
  • Review and inspect work to ensure quality control and accuracy.
  • Instruct new employees in filing and mail processing techniques, ensuring they are properly trained and equipped to perform their duties.
  • Assist in determining new employee readiness for more challenging tasks and advise supervisors of scheduling and production problems.
  • Notify supervisors of issues requiring vendor attention and ensure timely resolution.
  • File, classify, and retrieve material in an established filing system, maintaining accurate and up-to-date records.
  • Perform clerical and manual tasks to maintain files, locate available material, and forward documents as requested.
  • Open, sort, and distribute incoming mail related to the work performed under the task.
  • Type simple and routine correspondence, ensuring accuracy and professionalism.
  • Answer telephone calls and respond to inquiries in a courteous and efficient manner.
Requirements
  • Ability to type, file, and understand numbers, with a high level of accuracy and attention to detail.
  • Ability to support the Government and Contractor staff tactfully and courteously, maintaining a positive and professional demeanor.
  • Work experience in an office environment, performing general typing, filing, and clerical work, including:
    • Following specific procedures to complete repetitive clerical steps in a prescribed or slightly varied sequence.
    • Choosing the proper procedure for each task, with little or no subject-matter knowledge required.
Bonus Incentives

We value employee referrals and offer a competitive employee referral bonus program as a way to show our appreciation for the trust you place in us. If you were referred by a current TDEC employee, please let us know their name on your application.

We are an Equal Opportunity Employer/Veteran/Disabled and are committed to creating a diverse and inclusive work environment.



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