Concierge Support Specialist

3 days ago


Agoura Hills, California, United States WDC Kitchen & Bath Center Full time

Job Title: Concierge Support Specialist

Location: Agoura Hills

Salary Range: $18.50 - $20.00 per hour

We are seeking a highly organized and customer-focused Concierge Support Specialist to join our team at WDC Kitchen & Bath Center in Agoura Hills. As a key member of our front-line support team, you will provide exceptional customer service, handle incoming calls, manage the reception area, and perform various administrative tasks.

Key Responsibilities:

  • Ensure accurate sign-in/sign-out procedures for on-site staff and consumers
  • Receive and direct all telephone calls and visitors in a prompt, professional, and courteous manner
  • Adeptly use the telephone system and voice mail features
  • Assist consumers/staff/volunteers/visitors with parking and ensure the reception station is always staffed
  • Maintain knowledge of current postal regulations and services used by the organization
  • Sign for deliveries when necessary and notify recipients
  • Respect confidentiality in discussing participant/consumer, staff, volunteers, and organizational matters
  • Perform routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor
  • As needed, assist with clerical tasks, including typing, filing, proofreading, maintenance of service logs, and data entry

Benefits:

  • Competitive salary range ($18.50 - $20.00 per hour)
  • Group Health Insurance
  • Dental Insurance Options
  • Vision Insurance Options
  • Supplemental Insurance Options
  • 401k
  • Vacation


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