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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Stout. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve complaints in a timely and professional manner
- Work closely with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on product knowledge and services to provide accurate information to customers
- Meet or exceed customer satisfaction targets and quality metrics
- 1+ year of customer service experience in a call center or similar environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity targets
- Strong knowledge of customer service principles and practices
- Ability to work independently and as part of a team
- Competitive hourly rate: $34.00
- Opportunity to work with a dynamic and growing company
- Professional development opportunities and training
- Flexible work schedule and remote work options
- Annual bonus plan and benefits package
Stout is an Equal Employment Opportunity / Affirmative Action employer. We value diversity and inclusion in the workplace and are committed to creating a work environment that is free from discrimination and harassment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
