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Practice Operations Manager
2 months ago
- Oversee day-to-day operations of multiple multi-specialty offices, working closely with the Director and coordinating with Coordinator, Practice Operations and/or other supervisors.
- Ensure operational requirements and established standards are met, working closely with the Manager, Business Services to ensure revenue cycle processes/requirements are met.
- Supervise staff for multi-specialty offices, including assigning duties, training, checking work, preparing evaluations, approving time off, and handling disciplinary issues.
- Monitor scheduling and staffing levels to ensure appropriate coverage and adherence to established standards.
- Ensure support staff meets the needs of their assigned areas/faculty members and administrative requirements are met.
- Monitor patient utilization data, provider schedules, contract requirements, and requests for care to ensure staffing levels and mix of personnel are appropriate.
- Interview, select, and train business office staff.
- Ensure timely submission of timekeeping documents and monitor leave.
- Ensure compliance with applicable HIPAA, HHS, Risk Management, OSHA, CLIA, federal, state, and institutional regulations for assigned areas.
- Coordinate submission of applications with Credentialing Services for new and renewal clinical provider numbers.
- Assist in managing business operations throughout the HCA clinics, including creation, implementation, and results facilitation of clinic functions to maximize efficiencies and maintain budget controls.
- Assist with preparation of annual budgets for the clinics.
- Assist in monitoring financial expenditures and identifying and implementing cost-effective approaches.
- Ensure preparation and distribution of reports regarding clinic activities, functions, costs, and utilization.
- Bachelor's degree in business or a healthcare-related field from an accredited institution approved and accepted by the University of South Alabama.
- Four years of directly related experience, two of which were in a supervisory or managerial capacity. Group practice experience is preferred.
- Directly related experience may substitute on a year-for-year basis for the required education.
- Regular and prompt attendance.
- Ability to work schedule as defined and additional hours as required.