Resolution Coordinator

2 days ago


San Antonio, Texas, United States University Health Full time
Job Title: Resolution Coordinator

At University Health, we are seeking a highly skilled Resolution Coordinator to join our team. This role will play a critical part in ensuring the smooth operation of our billing and collections processes.

Key Responsibilities:
  • Conduct operational role-based training for new hires within our organization.
  • Assist the Executive Director and Assistant Directors in providing support to various functional working teams.
  • Develop, review, and maintain standard operating procedures used within our organization.
  • Provide expertise in medical terminology and billing/collection practices.
  • Read and interpret insurance explanation of benefits (EOBs) to ensure accurate reimbursement.
  • Select the most appropriate method for resolving rejections/denials and create professional correspondence to insurance companies and patients.
  • Demonstrate proficiency in timely and successful appeals to insurance companies.
Requirements:
  • Minimum of 3-5 years of experience in a hospital or physician billing office and/or patient access.
  • High school diploma or equivalent required.
  • Knowledge of payer edits, rejections, rules, and how to respond to each.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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