Retail Operations Manager

3 weeks ago


GondrecourtleChâteau, Grand Est, United States Fanatics Full time
Job Title: Retail Operations Manager

At Fanatics, we're building a leading global digital sports platform that ignites the passions of global sports fans and maximizes the presence and reach for our hundreds of sports partners globally. We're seeking a highly motivated and experienced Retail Operations Manager to join our team.

Key Responsibilities:
  • Drive sales results by consistent execution of daily operations
  • Support back of house operations; maintain stockroom organization
  • Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
  • Work with Retail Associates to ensure an exemplary fan experience
  • Communicate expectations for assignments and projects to Retail Associates
  • Provide training and assistance to Retail Associates as required
  • Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Requirements:
  • Minimum 18 years of age
  • Minimum one year working in retail or sales preferred
  • Ability to work independently and responsibly in a fast-paced environment
  • Foreign language skills are a plus
About Us:

Fanatics is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. We operate a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally.

We have a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).


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