Whirlwind Steel Buildings Customer Support Specialist
3 days ago
Whirlwind Steel Buildings, Inc. is a leading provider of top-quality metal structures. We pride ourselves on delivering exceptional customer service and support to our clients. Our team of experienced professionals is dedicated to ensuring that every project meets the highest standards of quality and reliability.
Job DescriptionThis role is responsible for providing exceptional customer service and support to our clients. The successful candidate will serve as the primary point of contact for customers, managing inquiries and issues through phone and email to deliver exceptional service. This role requires excellent written and verbal communications skills, as well as strong organizational and problem-solving skills.
Responsibilities- Provide exceptional customer service and support to clients.
- Manage customer inquiries and issues through phone and email.
- Work closely with internal teams to ensure timely solutions to customer issues.
- Liaise with manufacturing plants on project-related questions.
- High School diploma or equivalent.
- Minimum 5 years of experience in the steel or pre-engineered metal building (PEMB) industry.
- Ability to read and interpret metal building erection plans.
- Excellent written and verbal communications skills.
- Strong organizational and problem-solving skills.
$70,000 - $90,000 per year
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