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Senior Legal Onsite Service Specialist

2 months ago

Portland, Oregon, United States Ricoh Americas Corporation Full time
Job Title: Senior Legal Onsite Service Specialist

At Ricoh Americas Corporation, we are seeking a highly skilled and experienced Senior Legal Onsite Service Specialist to join our team. This role will provide direct support to our legal office environment, performing various office support tasks and ensuring the smooth operation of our document management systems.

Key Responsibilities:
  • Provide exceptional customer service to senior-level attorneys, partners, clients, and staff
  • Manage and maintain document management systems, including cost recovery and charge-back systems
  • Assist with scheduling equipment, labor, and supplies for offsite trials
  • Perform tasks related to shipping, receiving, and mail delivery
  • Maintain accurate records and logs for billing and inventory purposes
Requirements:
  • High school diploma or equivalent required; 1-2 years of related work experience preferred
  • Minimum of 2 years' experience in the legal industry
  • Excellent customer service, communication, and problem-solving skills
  • Ability to work independently and flexibly to complete projects
Working Conditions:

This role requires frequent exposure to copier/fax machine noise, toner, and changes in room temperature. You will also be required to make daily telephone and in-person contact with customers, employees, and vendors.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.