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Customer Service Ambassador

2 months ago

Memphis, Tennessee, United States Genghis Grill Full time
Job Summary

We are seeking a highly motivated and customer-centric Server to join our team at Genghis Grill. As a Server, you will be responsible for providing exceptional dining experiences for our guests, ensuring timely and accurate service, and maintaining a clean and safe work environment.

Key Responsibilities
  • Customer Service
    • Provide timely and accurate service to guests, ensuring their needs are met and exceeded.
    • Respond to guest inquiries and resolve any issues in a professional and courteous manner.
  • Food and Beverage Service
    • Take food and beverage orders from guests and ensure accurate preparation and delivery.
    • Process payments and handle cash and credit transactions in accordance with company policies.
  • Teamwork and Communication
    • Collaborate with kitchen staff, bartenders, and other servers to ensure seamless service.
    • Communicate effectively with guests, management, and team members to ensure a smooth and efficient service experience.
  • Sanitation and Safety
    • Maintain a clean and safe work environment, adhering to company sanitation and safety policies.
    • Report any safety issues or concerns to management immediately.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous experience in food and beverage service or a related field preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with handling cash and credit transactions.
    • Ability to lift up to 25 pounds and stand for long periods.
  • Certifications and Training
    • Valid food handlers and alcohol certifications required.
    • Ability to complete company training programs and adhere to company policies and procedures.
What We Offer
  • Competitive Wages
  • Tips Paid Daily
  • Flexible Schedules
  • Diverse Work Environment
  • 401K Plan
  • Free Teammate Meals and Discounts