Disability Service Ambassador

4 weeks ago


Memphis, Tennessee, United States Hertz Full time

The Disability Representative is a vital member of the airport team, serving as the brand ambassador by delivering exceptional customer experiences.

Key Responsibilities:

  • Manage vehicle returns process in compliance with Hertz's policies and procedures.
  • Provide world-class customer service, addressing customer needs and concerns.
  • Communicate customer feedback to the team and engage in action planning to improve operational performance and customer satisfaction.
  • Basic computer proficiency is required.
  • Effective communication in English is essential; candidates fluent in other languages are encouraged to apply.
  • Work flexible shifts, including weekends and holidays, and be available for overtime as required.
  • Work outdoors in various weather conditions.

Hertz is a global leader in airport vehicle rentals, operating over 9,700 locations worldwide. We champion a culture of diversity and inclusion, and we are an equal opportunities employer.



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