Service Specialist

1 day ago


Austin, Texas, United States Tech24 Full time
Job Summary
We are seeking an experienced Service Specialist to join our team at United Service Technologies. The successful candidate will be responsible for providing top-notch service and repair of commercial cooking equipment in the Austin market.

The ideal candidate will have a strong background in electronics troubleshooting, analyzing information, and equipment maintenance. They will also possess excellent customer service skills, with the ability to diagnose and solve problems from non-technical descriptions. In addition, they will be proficient in using a multimeter and hand tools, and have a clean driving record.

The salary for this position is $65,000 - $80,000 per year, depending on experience. Benefits include a full benefits package, including medical, vision, and dental insurance, paid vacation, sick days, and holidays, including your birthday. We also offer a 401(k) retirement savings plan and one month of on-the-job training with continuous training opportunities through various learning channels offered by UST.

About Us
United Service Technologies is a national industry leader in commercial cooking equipment service and repair. Our company has over 1200 field service technicians and serves thousands of locations across the U.S. We cater to grocery chains, restaurants, and convenience stores, providing top-notch service and repair of commercial cooking appliances.

Key Responsibilities
  • Provide expert service and repair of commercial cooking equipment in the Austin market.
  • Conduct thorough diagnostics and troubleshooting to identify and resolve issues.
  • Maintain customer rapport by identifying solutions and recommending system improvements.
  • Keep personal equipment functional by following operating instructions and performing preventive maintenance.
  • Document service actions by completing forms, reports, logs, and records within our service software.


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