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Branch Manager

2 months ago

Sour Lake, Texas, United States PNC Financial Services Group Full time
Job Overview

Position Summary

Job Profile

Key Responsibilities
  • Lead branch performance, driving revenue and customer loyalty through consultative interactions and solutions that enhance financial well-being.
  • Collaborate with ecosystem partners to create a differentiated customer experience, making banking easy in an omni-channel environment.
  • Manage risk and compliance, building a high-performing team through talent attraction, onboarding, coaching, and development.
  • Utilize a branded sales process to achieve sales targets and customer loyalty, growing branch revenue through consumer and business household acquisition and share-of-wallet growth.
  • Coach team members to deliver a differentiated client experience, confidently engaging with customers in technology-enabled interactions and providing solutions and advice-oriented consultation.
  • Drive employee experience, acquiring and retaining talent through effective onboarding, coaching, and development, ensuring employees achieve performance and activity expectations.
  • Manage operational, human capital, reputational, and business risk, exercising leadership, authority, and sound decision-making to mitigate sales practice risk.

Key Qualifications

  • Accountability, banking, consulting, customer experience, customer loyalty, decision-making, people management, proactive approach, results-oriented.
  • Branch banking services, digital awareness, effective communications, managing multiple priorities, sales management.

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Disability Accommodations Statement

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.