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Global Technology Business Leader
1 week ago
About the Role
We are seeking a seasoned technology leader to join our team as the Global Technology Business Management Director at Capital Group. As a pivotal leadership role, you will oversee and facilitate key business management processes, collaborating closely with Information Technology Group (ITG) leadership and Capital Group and Global Finance leaders to deliver a unified perspective on business and strategic objectives for ITG.
This position is instrumental in aligning financial strategies with long-term growth objectives while fostering innovation, operational excellence, and transformative leadership.
As the Director of IT Operations, you will be responsible for:
Strategic Leadership and Planning: Lead the development and execution of the ITG strategic plan, ensuring alignment with Capital Group's Long-Term Strategic Plan (LTSP). Drive technology executive priorities and sponsor initiatives that enhance efficiency, scalability, and innovation.
Governance and Operational Excellence: Optimize technology operations through process improvements, automation, and quality assurance. Partner with ITG leadership to establish robust governance frameworks that comply with international regulatory standards.
Financial Stewardship: Collaborate with Global Finance to manage budgets, forecast resource needs, optimize costs, and ensure financial strategies align with broader business goals.
Risk Management: Proactively identify risks in technology operations and initiatives, implementing effective mitigation strategies to safeguard organizational objectives.
Partnerships & External Relations: Build and maintain strategic relationships with technology vendors, research institutions, and other key stakeholders to enhance ITG capabilities.
Transformational Leadership: Facilitate the Global Technology Business Management Group, influencing strategic and operational decisions with data-driven insights. Provide direction and oversight to Senior Business Managers, fostering a culture of inclusion, trust, and professional development.
Continuous Improvement: Champion 'Operating Smartly' initiatives, driving continuous enhancements in processes and operational efficiencies.
Vendor Management: Oversee vendor and service provider relationships, partnering with Global Finance on budgeting, forecasting, and reporting to ensure cost-effective outcomes.
Global Collaboration: Work with senior leaders across Capital Group business units to align ITG capabilities with current and future organizational needs, incorporating external market trends and insights into the operating model.
Change Management: Lead organizational change efforts, resolve complex business issues, and advise and influence senior leaders on strategic direction and operational excellence.
