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Retail Team Leader

2 months ago

Colorado Springs, Colorado, United States Aramark Full time
Job Overview


At Aramark, we are committed to providing a distinctive and enhanced shopping and dining experience for all our patrons.

With breathtaking views and exceptional service, our team comprises remarkable individuals from diverse backgrounds who strive to achieve excellence every day.

The Retail Team Leader oversees a group of staff at a designated location under the guidance of the Retail Manager and Operations Manager.

This role is pivotal in facilitating interactions among management, guests, employees, and suppliers.


Work Schedule:

This position requires collaboration within a team on a rotating schedule that includes Wednesday, Thursday, Friday, and Saturday from 6:30 AM to 8:30 PM, with two 30-minute breaks (meals provided).


HOUSING NOT AVAILABLE

Compensation:


The hourly wage for this role ranges from $19.00 to $19.00, influenced by factors such as the applicant's skills and qualifications, relevant degrees and certifications, prior experience, market data, and other pertinent elements.

Additional compensation may include bonuses or commissions (if applicable).

This represents Aramark's good faith and reasonable estimate of the compensation range for this position at the time of posting.


Upon hiring, the employee will be in an 'at-will position,' and Aramark reserves the right to adjust base salary (along with any other discretionary payment or compensation program) at any time and for any reason, including, but not limited to, individual performance, departmental performance, and market conditions.


Benefits:


Aramark provides a comprehensive array of benefit programs and services, including medical, dental, vision, and work/life resources for our eligible hourly employees.

Additional benefits may encompass retirement savings plans such as 401(k) and paid time off, including parental leave and disability coverage.

Hourly benefits vary by location and are subject to legal requirements, employee eligibility status, and the employee's residence and/or workplace.

Key Responsibilities:


Uphold the highest standards of operations regarding store merchandising, cleanliness, and the overall aesthetic of both the interior and exterior of the store.

Supervise the receipt of incoming merchandise.
Delegate daily tasks and ensure they are executed correctly and promptly while maintaining exceptional customer service standards.
Coordinate the transfer of incoming merchandise to storage areas and/or display floors.
Ensure accurate pricing on all products displayed.
Maintain customer service excellence.
Responsible for documenting damaged merchandise.
Collaborate with team members to facilitate the stocking of merchandise on the sales floor.
Communicate with management to ensure all received products are promptly placed on the retail floor.
Provide updates to team members regarding new products or procedures.
Conduct periodic inventory counts as per the schedule established by the controller and retail buyer.
Train new employees on the Point of Service (POS) system, safety protocols, and job responsibilities.

Act as the Cash Controller, ensuring precise cash records and reconciliations are conducted, adhering to all cash handling guidelines.

Address operational issues during shifts, informing management of equipment malfunctions.
Complete operational directives such as checklists and logs.

At Aramark, acquiring new skills and fulfilling job responsibilities positively impacts our employees and customers alike.

To meet our commitments, job duties may evolve or new responsibilities may be assigned without formal notice.
Qualifications:

Excellent customer service and interpersonal skills.
Strong leadership and supervisory capabilities.
Ability to thrive in a team-oriented environment.
Previous supervisory experience is preferred.
A high school diploma or equivalent is required.
Demonstrates outstanding customer service abilities.
Physical demands may include frequent lifting and transporting of retail items, navigating stairs.

This role may entail physical activities such as lifting, bending, pushing, pulling, and extended periods of walking and standing.

Uniforms and/or Personal Protective Equipment (PPE) may be required.
#FH-100
Education:

High School Diploma

About Aramark:

Our Mission

Rooted in service and united by our purpose, we strive to achieve great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunities and be free to engage in all aspects of the company.

We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests daily through food and facilities in 15 countries worldwide.

Rooted in service and united by our purpose, we strive to achieve great things for each other, our partners, our communities, and our planet.

We believe a career should nurture your talents, ignite your passions, and empower your professional growth.

Regardless of what you are pursuing - a new challenge, a sense of belonging, or simply a great workplace - our focus is on helping you realize your full potential.