Dedicated Support Agent
2 weeks ago
We are looking for a Dedicated Support Agent to join our team at Archer Systems, LLC. In this role, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective solutions to customer inquiries and concerns.
- Maintain accurate records of customer interactions and resolutions.
- Meet or exceed call quotas and performance metrics.
- Develop strong relationships with customers through ongoing communication and issue resolution.
- Minimum 1-3 years of experience in a call center environment.
- Proven track record of meeting or exceeding quota.
- Superior customer service skills and abilities.
- Strong phone and verbal communication skills along with active listening skills.
- Familiarity with CRM systems and practices.
Archer Systems, LLC is a leading technology-enabled legal services company providing pre-settlement and post-settlement administration services. Our mission is to deliver exceptional customer service and support while leveraging technology and top-tier talent.
Estimated salary: $55,000 - $70,000 per year based on experience and location.
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2 days ago
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19 hours ago
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