Customer Service Representative

6 days ago


East Longmeadow, Massachusetts, United States Healthtrax Full time
Job Title: Service Desk Receptionist

About the Role:

The Service Desk Receptionist is a key member of our team, responsible for providing exceptional customer service and ensuring a safe and clean environment for our members.

Key Responsibilities:

  • Provide friendly and efficient customer service to members and guests
  • Manage the service desk and ensure a clean and organized environment
  • Assist with membership sales and processing
  • Monitor and maintain the safety and security of the facility
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Healthtrax:

Healthtrax Fitness & Wellness is a leading provider of fitness and wellness solutions, dedicated to helping individuals and employers achieve their health and wellness goals. We are committed to providing a safe and clean environment for our members, and we are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Receptionist.



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