Guitar Instrument Specialist

6 days ago


High Point, North Carolina, United States Guitar Center Full time
Job Summary

We are seeking a skilled Guitar Instrument Specialist to join our team at Guitar Center. As a key member of our repair team, you will be responsible for providing exceptional customer service and delivering high-quality instrument maintenance and repair services.

About Us

Guitar Center is the world's premier musical instrument retailer, dedicated to helping musicians of all levels find their sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.

Responsibilities

The successful candidate will have a strong understanding of guitar repair and maintenance, with the ability to provide exceptional customer service and work effectively in a fast-paced environment. Key responsibilities include:

  • Providing maintenance and repair services on customer-owned instruments
  • Maintaining store-owned gear as requested
  • Completing warranty repair work
  • Interacting with customers to ensure a positive customer experience
Requirements

To be successful in this role, you will need:

  • A skilled understanding of repairing guitars
  • Fundamental product knowledge of Guitar Center products (desirable)
Benefits

Guitar Center offers a range of benefits to support the well-being and success of our employees, including:

  • Competitive salary ($45,000 - $60,000 per year)
  • Robust benefits package, including medical, dental, vision, and 401(k) with company match
  • Paid sick, holiday, and vacation time
  • Employee discount program
  • Tuition reimbursement options


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