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Customer Service Representative

2 months ago

Atlanta, Georgia, United States Mutual of Omaha Mortgage Full time
About the Role

Mutual of Omaha Mortgage is seeking a highly skilled Customer Service Representative to join our team. As the voice of our company, you will be responsible for interacting with customers who have expressed interest in our products and services.

Key Responsibilities
  • Handle a large volume of inbound and outbound calls in a timely manner
  • Read scripts verbatim for products and services and rebuttal when necessary
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions and concerns are handled properly
  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for customer service, productivity, and quality
Requirements
  • Previous sales or customer service experience (in any capacity whether full time or part time)
  • Call center experience preferred
  • Desire to Succeed
  • Motivated, Competitive, and Driven
  • Great communicator and relationship builder
  • Microsoft Office Proficient required (utilization of Outlook is a must)
Benefits
  • $14/hour + Bonus
  • Work/Life Balance: 40 hours/week Monday Friday / 7:30am 4:30pm
  • Benefits: Medical/ Vision/ Dental/ 401K/ FSA
  • Growth Opportunities
About Mutual of Omaha Mortgage

Mutual of Omaha Mortgage is a Fortune 300 Company. We exist for the benefit of our customers and employees. We offer an extensive compensation package, including Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match, and additional benefits such as Free Legal Services and an Employee Loan Program.