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Senior Business Analyst, Productivity Optimization Specialist
2 months ago
We are seeking a highly skilled Senior Business Analyst to join our team at Lincoln Financial Group. As a key member of our organization, you will play a critical role in driving business growth and improvement through data-driven insights and strategic recommendations.
Key Responsibilities- Develop and implement business intelligence solutions to optimize workforce management and business analytics processes.
- Collaborate with cross-functional teams to identify business needs and develop strategic recommendations to improve operational efficiency and effectiveness.
- Analyze complex data sets to identify trends and insights, and develop actionable recommendations to drive business growth and improvement.
- Design and implement reporting and analytics solutions to enable business stakeholders to make data-driven decisions.
- Develop and maintain strong relationships with business stakeholders to understand their needs and provide tailored solutions.
- Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain innovative and effective.
- 4-year Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required
- 5 – 7+ Years experience in workforce management and business analytics directly related to the specific responsibilities of this position (Required)
- Verint software experience
- Strong Excel, building Macros preferred
- Coding experience
- Speech Analytics experience
- Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.
- Leadership development and virtual training opportunities
- PTO/parental leave
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
- Effective productivity/technology tools and training
The pay range for this position is $90,300 - $164,700 with anticipated pay for new hires between the minimum and midpoint of the range, and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role.
