Network Operations Director

4 weeks ago


Irvine, California, United States Futran Tech Solutions Pvt. Ltd. Full time
Job Description

Futran Tech Solutions Pvt. Ltd. is seeking a highly skilled Director of Service Operations to lead our network operations team.

Key Responsibilities
  • Trend Analysis and Improvement: Leverage tools and reports to identify trends and opportunities to enhance the security, stability, and delivery of network services.
  • Network Expertise: Demonstrate a deep understanding of key networking technologies, including LAN/WAN, data center switching and routing, and extranet build and optimization.
  • Standard Operating Procedures: Establish and maintain Standard Operating Procedures to ensure efficient and effective network operations.
  • Training and Development: Determine the appropriate training curriculum for Level 2 and 3 resources to ensure they have the necessary skills to support network operations.
  • Monitoring and Evaluation: Define monitoring methods and criteria to ensure network performance and availability.
  • Standard Development: Establish and implement new standards based on business requirements, industry trends, and technology best practices.
  • Stakeholder Management and Team Coordination: Develop and maintain strong relationships with stakeholders and coordinate with team members to ensure effective communication and collaboration.

Requirements

  • Experience: Proven experience in managing network infrastructure projects and leading teams.
  • Skills: Strong technical skills, excellent communication and stakeholder management skills, and the ability to coordinate with team members.


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