Customer Service Representative

1 month ago


Clovis, New Mexico, United States Approved Cash Advance Centers, LLC Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints and concerns in a timely and professional manner
  • Process customer transactions, including loan applications and payments
  • Maintain accurate records and reports of customer interactions
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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