Parts Advisor

18 hours ago


Nashville, Tennessee, United States Sonic Automotive Full time
Job Description

At Sonic Automotive, we're committed to providing our customers with exceptional service and support. As a Parts Advisor, you'll play a critical role in ensuring that our customers receive the right products for their needs.

Duties and Responsibilities:

  • Assist customers in selecting required parts and suggest companion requirements.
  • Pull purchases from stock and submit emergency orders if requested by the customer.
  • Answer phone calls and provide price quotes and other information.
  • Set up orders for daily shipment, delivery, or pick up.
  • Verify 'will call' and 'back order' files weekly and return to vendors or stock items not required.
  • Solicit assigned accounts by phone.
  • Assist service technicians in selecting parts needed for repairs in process.
  • Prepare estimates and utilize computer systems to modify repair orders.
  • Communicate with Shop Foreman and/or customer that ordered parts have been received.
  • Verify and properly handle distribution of all ordered parts, as well as any credits or returns.

Qualifications:

  • At least 1-3 years of Parts department experience in a dealership.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Strong work ethic and thrive in fast-paced environment.
  • Ability to follow directions, willingness to learn, and mentor teammates.
  • Respect for teammates and positive outlook.

We offer comprehensive training, competitive compensation, and unparalleled benefits. If you're looking for a rewarding career in the automotive industry, we encourage you to apply.


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